← PokeCoach

Terms of Service

Last updated 29 August 2026.

What you are buying

A licence to run PokeCoach on one computer for as long as your subscription is paid. $30 per month, charged automatically until you cancel. This is a licence to use the software, not a transfer of ownership, and it may not be resold, sublicensed or shared.

One computer per key

Your key binds to the first computer it runs on and stays there. If that machine changes — a new drive, a reinstall, a replaced PC — open a ticket on Discord and it is moved over. Sharing a key, or distributing it, ends the licence without a refund.

Cancelling

Cancel at any time from your billing page. No approval is needed and no reason is required. PokeCoach keeps working until the end of the period you have already paid for, and you are not charged again.

Refunds

Payments are not automatically refundable. Open a ticket on Discord, say what happened, and it is decided case by case. Approved refunds are paid in full, and the key stops working once the refund is processed. Renewals are not refunded — cancel before the renewal date shown on your billing page.

Software that will not run on a machine meeting the stated requirements is the case most readily approved. Those requirements are Windows, Chrome, and a processor with at least 3 physical cores, and they are listed before purchase so this can be ruled out in advance.

No guarantee of results

PokeCoach ranks the options available to you in a battle. It does not promise that you will win games, reach any rating, or improve. It is provided as-is, without warranty of any kind, to the extent the law allows.

Where you may use it

Whether software assistance is permitted in a given ladder, tournament or community is between you and the people who run it. PokeCoach plays through your own browser session and does not conceal what it is, but no representation is made that any particular service permits its use, and any consequence of using it there is yours.

Availability

PokeCoach requires a network connection: the program is loaded from the licence server at each launch. Reasonable effort is made to keep that server running, but no specific uptime is guaranteed. A failed connection is treated as an outage and not as a refusal — a brief outage does not stop a session already running.

Ending a licence

A licence may be ended, without refund, for sharing or distributing a key, for reversing a payment while continuing to use the software, or for attempting to circumvent the licensing system. Otherwise, a licence ends when you cancel it.

Changes

These terms may change. The date above says when they last did. A change never applies retroactively to a period you have already paid for.

Contact

Everything — licence moves, refunds, deletion requests, anything broken — goes through Discord.